Due to COVID-19 there may be some delivery delays particularly for orders outside of South Australia. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.
Cut off for Christmas deliveries:
Standard post: Thursday 10th December
Express post: Wednesday 16th December
If you are ordering after these dates we recommend you select the Express Shipping option particularly if you are located in QLD, WA, TAS or rural areas.
Customised or personalised items will take longer to make, so please keep this in mind and feel free to contact us if you have any concerns.
$10 flat rate standard shipping.
FREE shipping for orders over $150
All of our products are handmade. Most items will be in stock and will be dispatched quickly and delivered within 5-7 working days through Australia Post. If an item is not in stock, it will usually take us 2-3 days to make and we will dispatch within the week.
Customised and personalised items may take 1-2 weeks to make (depending on workload). Your order will then be shipped once completed (usually within a few days for most items). If you require your order urgently, please contact us and we will do our best to meet your time frame.
You will be notified by email when your order has been shipped. Delivery may take up to 7 days once your order is dispatched, depending on your location.
If you have not received confirmation of your order and tracking details via email, please contact us via email.
If you are not home at the time of delivery, a calling card will be left to notify you that your parcel is ready for collection at your local post office.
Express shipping is not available on most bulky items (over 1.9kg).
We ship to most destinations around the world. You can select your country from the drop-down menu in the checkout to calculate costs.
International shipping is calculated based on a number of factors including the number of items you are purchasing, the weight of the items, and the destination country.
Due to import restrictions, we can not send items to California.
All orders are shipped from Australia, all international customers (outside Australia) may be required to pay applicable duty, sales tax and customs depending on the country you are in.
Any duties and taxes will be calculated according to your shipping destination and are pre-paid at the time of purchase. You will be able to view the duty & tax and shipping charges that apply at check out.
As all of our products are handcrafted in small quantities here in our locally based workshop, there may be a delay for popular products. We will communicate directly with you if the product ordered is temporarily unavailable or there is a delay in the production of an order, and will notify you of an expected completion date.