Please be patient with shipping as there may still be some delays through Australia Post delivery system due to Covid restrictions.
$10 flat rate standard shipping.
FREE shipping for orders over $150
$20 Express Shipping (this does not speed up production time, just the shipping time)
All of our products are handmade. Most items will be in stock and will be dispatched quickly and delivered within 3-7 working days through Australia Post.
Delivery times will vary depending on your location. Regional areas, WA, QLD and NT, will take longer to ship.
Please allow extra time during peak times eg. Christmas, Mother’s Day and during sales.
If an item is not in stock, it will usually take us 2-3 days to make and we will dispatch within the week.
Customised and personalised items may take an extra 2-7 days to complete (depending on workload). Your order will then be shipped once completed (usually within a few days for most items). If you require your order urgently, please contact us and we will do our best to meet your time frame.
You will be notified by email when your order has been shipped. Delivery may take 3-7 days once your order is dispatched, depending on your location.
If you have not received confirmation of your order and tracking details via email, please contact us via email.
If you are not home at the time of delivery, a calling card will be left to notify you that your parcel is ready for collection at your local post office.
Express shipping is not available on most bulky items (over 1.9kg).
We ship to most destinations around the world. You can select your country from the drop-down menu in the checkout to calculate costs.
International shipping is calculated based on a number of factors including the number of items you are purchasing, the weight of the items, and the destination country.
Due to import restrictions, we can not send items to California.
All orders are shipped from Australia, all international customers (outside Australia) may be required to pay applicable duty, sales tax and customs depending on the country you are in.
Any duties and taxes will be calculated according to your shipping destination and are pre-paid at the time of purchase. You will be able to view the duty & tax and shipping charges that apply at check out.
As all of our products are handcrafted in small quantities here in our locally based workshop, there may be a delay for popular products. We will communicate directly with you if the product ordered is temporarily unavailable or there is a delay in the production of an order, and will notify you of an expected completion date.